Get help/Splashtop Remote Official/Introduction

Optimized for GeForce

Splashtop Support
posted this on June 01, 2011 23:07

Splashtop has recently optimized their Remote Desktop products for users who have an NVIDIA GeForce graphics card in their computer and/or Tegra 2 CPU in their tablet.  What this translates to is higher frame rates and lower lag time that will lead to a better experience for all remote desktop usages, especially multimedia.  Users will notice that their videos, movies, games, and other graphic-intensive content will be even more lag-free and smoother.

 

Hardware requirements:

  • GeForce 200, 300, 400, 500 series notebook or desktop GPUs with at least 512MB FB
  • Currently does not support SLI or Optimus configurations

Driver / OS requirements:

  • Windows 7 32-bit or 64-bit
  • NVIDIA driver 275.33 and later

Current Limitations:

  • Only supports single display configurations.
  • Will not re-direct protected content playback on the PC.
  • If you get a black screen by enabling this feature, please disable it to work around the issue.  See the first comment under this article to know more details.

note.gif  Notes:

  • If SLI is enabled, this will conflict with GeForce optimization.  Please remember to disable SLI when GeForce optimization is enabled.
  • If SLI is enabled, this will prevent Splashtop THD from being able to play games/movies in full-screen mode.  Please disable SLI if you want to play games/movies in full-screen.
  • During our usage cases, we found that enabling or disabling SLI did not require a computer re-start.  However, if a re-start is requested in your case, please share the details about this with us regarding your system info (for example Win7/Vista, 32/64 bits), etc.
 

Comments

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Splashtop Support
Splashtop Inc.

If you got a black screen when updating to v1.4.5.3 or later Windows Streamer on Win7 and your display is NVIDIA:

Please try to disable this optimization by following the instructions below and let us know your display card model here for our further investigation, and send us your log file (SPLog.txt under Program Files\Splashtop\Splashtop Remote\Server) by opening a ticket.  Thanks!

Here are the steps to disable it:


1.  Save the attachment file to your local
2.  Rename the file name to be EnableNvFBC.reg (original is EnableNvFBC.reg_)
3.  Double-click on it to execute (this step may trigger a confirm dialog box by system, click Yes to execute if it pops up) .
4.  Exit Splashtop Remote Streamer by right-clicking on the icon in the System tray, then launch the Streamer again from the Start menu (re-booting the computer can get the same effect).
5.  Try to connect again if the "black screen" issue is gone.

June 27, 2011 19:49
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Randy Green

gForce GTX 460, 275.33, win7 64 bit

Registry patch worked.

July 14, 2011 07:20
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Martin Daigneault

Registry fix is working.

July 18, 2011 17:42
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Eric Stoddard

This worked for me.

GTX 460

July 26, 2011 07:18
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Trevor Pearson

Are you saying that unless your Windows PC is running Windows 7 32bit or 64bit that you will not get any benefit from this Geforce optimization?   Can you also make it clear that if you are using the Android Splashtop client you will only see any Tegra2 support in Honeycomb 3.2 OS otherwise like me people could be disappointed until you guys choose to release a Froyo 2.2 equivalent.

 

 

 

 

July 26, 2011 12:26
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Victor (Splashtop)
Mac

@Trevor, yes, in order to get the GeForce optimization you also need a driver that supports this.  Currently, the supported driver is only on Win7.    For Tegra2 optimizations, yes this requires Honeycomb and our Splashtop HD app to have the optimization.  This is due to the APIs available in Honeycomb as compared to Froyo.

July 26, 2011 23:41
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Norases Vesdapunt

Works great, GeForce 8800 GT Windows 7 Enterprise 64 bit

July 27, 2011 08:41
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Josh Harrison

Splashtop is no longer optimized with the recent NVIDIA 280.26 driver update.

August 10, 2011 21:00
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Jaff
Splashtop Inc.

Hi Josh,

Could you share us more info about your nvidia display? we can't find any problem with 280.26.

And how do you know the optimization disappeared?

thanks.

August 10, 2011 23:12
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Josh Harrison
Sure, its a Geforce GT230 card going to a single 22" monitor. I've been using Splashtop on my iPad since March and when I installed the new NVIDIA update noticed that Splashtop seemed slightly choppy, as it was prior to the optimization a couple months ago. So I looked at the streamer window and it no longer "optimized for Geforce" in the lower right hand corner. I went ahead and downgrade the drivers and the optimization returned. Both the logo and the smooth streaming.
August 11, 2011 06:29
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James Dornan

I have a Toshiba thrive and I am experiencing the same issue of getting a black screen. This fix did not help me at all and I really could use this service asap

August 14, 2011 18:09
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Tim

I'm experiencing this problem on my Windows 7 64 Bit desktop with a NVIDIA GeForce 9600GT.  NVIDIA driver date is 2/23/2011, version 8.17.12.6724.  I will send the log files tonight and try the disable optimization fix.

I find that when I first log into my desktop PC, I get the black (or is it blank?) screen but sound is OK.  I then exit Splashtop on my iPad and start it up again.  The second time I log in, all is well.

August 15, 2011 08:11
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Tim

I upgraded my NVIDIA GeForce 9600GT driver to 275.33 with no change in behavior.

I did some scenario testing and notice I would only get a blank screen if my PC was in Lock mode.  It it wasn't in Lock mode, I did not get a blank screen.

But, even with the blank screen, I could still enter my password (blindly) and I would get the tone when I logged in.  I could then exit Splashtop on my iPad, re-start Splashtop, put in my Splashtop password, and then all would be well.

I applied EnableNvFBC.reg and the blank screen condition didn't reappear in Lock mode anymore

I'll open a ticket and upload my log files.

August 16, 2011 20:35
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Ed

Hello I want to know something. I have a fully functional PC tower,Windows 7, NVIDIA GeForce 8800GT, LCD 19" display.

 Do I need a lcd screen to use Splastop? I mean, Can I just transmit my PC tower directly into an Ipad or I would need always the LCD screen?

Thanks.

August 19, 2011 12:18
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Jaff
Splashtop Inc.

@Ed,

Splashtop Remote can connect to a PC with Streamer installed and launched without a physical monitor attached.

August 22, 2011 03:07
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Joshua Eubanks

I've had similar issues in not being able to log on. Windows 7 64bit with latest streamer version and the most recent NVidia driver from their website. Have a GeForce 6150SE nForce 430. Even tried with out actually loggin out, just shutting off monitor over the weekend. Frustrating. And I do not have the "optimized for GeForce" dialogue on my streamer panel. 

August 22, 2011 09:09
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Arthur Cheng

GeForce 610M still cant work

with 1.6.5.4 streamer

November 18, 2011 09:31
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Si H

I have a 8800gt and have tried all drivers, 275 - current 285.62 and I cant get it to use the optimization for geforce. Splashtop runs pretty good and if this optimization helps it even move, this would have to be the smoothest running vnc app I've seen. HELP ME OUT!

December 18, 2011 01:11
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Si H

Btw, I'm running Windows 7 64bit, and I have checked in the registry to make sure EnableNvFBC was set to 1. changing this value to 0 did nothing

December 18, 2011 01:16
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Si H
Ok I tried it on another pc and while I can get it to say Optimized for GeForce, once my iPad connects ( and sometimes as soon as the computer boots to desktop) the computer freezes for about 4 mins then bluescreens, which is a stop x116, crash in the nvlddmkm driver file. This happens every time with all drivers from 275-290, whlq and beta drivers. The computer has a gt 220 video card.
December 19, 2011 21:18
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Denis Breznik

I have drivers 285.62 and it doesnt show optimized for geforce anymore. On some older one it did.

Does this even matter when we are talking Windows 7 to Windows 7 remote?

December 28, 2011 05:11
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Jslabiak

I have a GeForce GTS 450 card with latest driver (295.73) and cannot run Skyrim in full-screen mode always says run windowed as the streamer does not support direct access.  I am running Win7 x64.

March 09, 2012 08:16
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Denis Breznik

With a program like this you better dont have any problems because support on here is about non existent.

April 26, 2012 23:00
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Jaff
Splashtop Inc.

Hi all,

If you can't play games in full screen with nvidia display, please check your case if SLI enabled, or your motherboard is integrated with Interl/nVidia together and Intel is the major display. All them will cause GeForce optimization failed. Please check above article again and this link for more info.

http://support-remote.splashtop.com/entries/21074486-i-want-to-be-able-to-run-skyrim-with-thd-in-full-screen-mode

April 26, 2012 23:16
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