"Can't connect to your 6783 port" and "Another Splashtop Remote connected" -- Why am I seeing these messages?
posted this on August 21, 2011 20:26
In some older versions of Windows Streamer, such as v1.5.5.x, there are some situations wherein you may see these error messages. These have been fixed, so this won't happen any more if you install the newest Windows Streamer v22.214.171.124 or above. First you must un-install your old Windows Streamer. Then re-boot your PC, and install the newest Windows Streamer from our web site (which, as always, is FREE).
However, if you still get this issue, you can try one of our work-arounds below.
1. Log Off of Windows, then Log In again. It may get everything working.
2. Or, restart your Router (especially if your Router just finished a busy download process), then try again.
If none of the above fixes your problem, please let us know what message you are getting and what scenario caused it. Also provide:
Client device and OS version: ex. ipad2, iOS 5 beta 5
The OS of the machine on which you are running our Windows Streamer. For example, Windows 7, 64 bit.