asked this on September 25, 2011 03:12
When I access a remote-PC (with WindowsXP Professional), the keyboard-mapping is wrong.
Both computers, the Mac (with Lion / 10.7.1) and the remote-PC have a german keyboard set - still I seem to get an english (?) mapping, e.g. when i press "Y" on the Mac, the PC writes a "Z"..
Again, when accessing the same PC with the iPad-client, everything works as should.
Overall the Mac-client seems a bit "Beta" to me. Not what you would expect from a paid program.
Dear valued customer:
Thanks for your kind feedbacks!
Support for non-English keyboard is on its way in the next update release.
We are working tirelessly to improve our product and we sincerely apologize for the inconveniences caused!
Splashtop Support Team
Dear valued customer:Update release v1.0.7 of Splashtop Remote Desktop for Mac has just been released a couple of days ago.Most European keyboards are now supported in v1.0.7 and please upgrade and try it!! :-)
If you are still experiencing keyboard mapping issues, please kindly help to send a support ticket to Splashtop Support Team!
Best regards,Splashtop Support Team
Support Software by Zendesk