Get help/Community Ideas and Help/Q&A - Windows Streamer

Answered

How to uninstall?

Ari Doucette
asked this on January 08, 2012 10:38

I can't seem to uninstall Splashtop streamer from my Win 7 PC. It shipped with my ASUS eee Pad Transformer and I haven't been able to get it off the computer.

There's no link for it in "Add/Remove Programs", no link to uninstall on the start menu program group, and when I browse to the Splashtop location in program files ("C:\Program Files\Splashtop\Splashtop Remote\Server") there's no uninstall application.

So, how can I remove this application from my PC?

 

Comments

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Dave F

I had the same issue.  On the chance it might fix itself, I downloaded and installed version 1.7.0.4.  After that, it showed up in my add/remove programs and I was able to uninstall.

January 15, 2012 09:38
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Ari Doucette

Roger that, installing the new version then uninstalling worked.

January 16, 2012 04:51
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Jim Pease

My desktop XP is Ethernet connected to my DSL modem, and connects to several devices around my house, including my Asus Transformer Prime. I need RDC for my PC laptop to manage programs on the desktop. With my Transformer, I needed the ability to run the desktop as well, so I installed Streamer. After a couple of successful sessions with Streamer, all my wifi devices began to connect erratically or not at all.  I've tried to uninstall Streamer, but the Add/remove app informed that "not all files could be removed" (maybe because a process was running?)  Is there a list of all files installed by Streamer? This old PC appears unable to support both RDC and Streamer at the same time, and I need to completely uninstall Streamer.   

January 23, 2012 03:43
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Simon Morris
Streamer also stopped my PC connecting to WiFi. Streamer wasn't on my "add/remove programs" list, and the uninst.exe in Streamer's folder in Programs didn't solve the problem. I had to go to the Services control panel, and stop and disable the two Streamer services, before I could use WiFi. Not impressed, especially as I only installed Streamer because I had to install Asus's package of apps (which included Streamer) before using Asus's drivers to debug programs running on the Transformer Prime.
February 18, 2012 20:56