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Lock screen problem

Anatoly
asked this on May 28, 2012 13:23

App is great! But!

There are two issues that makes it useful for me. My working system is Vista Business SP2. I use Samsung Galaxy Tab 10.1. Streamer and Android app are latest on the current moment. 

The first issue: after the screen is locked I can not unlock the computer. When I connect remotely with Splashtop I can see only freezed desktop picture and no actions available. Any key pressed (I use English keyboard) do not appear in the unlock screen.  If I unlock station directly I can work through the tab again. How i can log in remotely via Splashtop?

Second issue: Working remotely I want my computer to be safe locked. How I can use Splashtop and in the same time prevent computer from the access?

 

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Jaff
Splashtop Inc.

@Anatoly,

Could you disable Blank Screen feature and try again if these issues still there? Our blank screen feature got known issues and we've drawn it back from Windows Streamer v1.7.5.6. When you use streamer v1.7.5.4 and enabled blank screen, you may need to disable it if you found something about UI operation abnormal. We are working on the improvements.

May 28, 2012 18:51
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Anatoly
Thank you for the answer! But I already use v1.7.5.6 and blank screen oprion is not available.
May 29, 2012 02:00
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Jaff
Splashtop Inc.

Here is a link to get v1.7.5.4 again.

http://dl.dropbox.com/u/38993533/Splashtop_Streamer_Win_v1.7.5.4.EXE

Please uninstall v1.7.5.6, then install this version. You can disable blank screen with v1.7.5.4 then keep using this version, it's almost same as v1.7.5.6.

May 29, 2012 02:06