Splashtop Support
posted this on March 30, 2011 04:34
en11100418
Splashtop Remote will stream your PC screen to your iPad through the network real-time, so the performance mainly depends on the bandwidth capacity and the actual available bandwidth. Generally, using a tablet outside to watch a movie that is playing on your home computer is not a feasible usage model.
However, here are some suggestions for improving video smoothness when watching a movie on a tablet or phone:
NOTE: If you adjust the resolution on the tablet side, your computer resolution will automatically be scaled down during the connection session, and will automatically be restored to the original resolution when disconnected.
NOTE: By default, the Splashtop Remote session uses Sharp video mode, and it is often the case that Smooth video mode is more suitable for movie playback.If your computer meets the minimal system requirements as stated in Suggestion 1 above, then simply use the Smooth video mode to enhance the quality as mentioned in Suggestion 7.
MISC:
**Feedback from one of our users: "The DPC (Deferred Procedure Calls) latency was too high, causing drop-outs with streaming audio or video. The solution for me was to test disabling Microsoft Security Essentials Real-time protection. After confirming that this solved the issue, I then followed the instructions to add MsMpEng.exe to the exclusion list. Also added the Splashtop Remote files to the exclusion list. Do this at your own risk. If you want to check the DPC latency yourself, download the DPC latency checker at http://www.thesycon.de/eng/latency_check.shtml. Other useful links are: http://answers.microsoft.com/en-us/protect/forum/protect_start/mse-... and http://www.sevenforums.com/sound-audio/22369-realtek-windows-7-64rt....
The issue could be resolved by changing how Microsoft Security Essentials works. If you are not using MSE and are still having the issue, I'd strongly recommend checking out the DPC latency checker, and the thread mentioned above on sevenforums.com."
**For Android devices: There is a known issue on the Android audio module (Xoom) on version 3.0. It will cause audio popping on the Android client side. This can be fixed by updating to Android version 3.1.