I get an error message about Soundflower when installing Splashtop Streamer for Mac. Why?

en11100402

When installing Splashtop Streamer for Mac (v1.6.0.0), you may sometimes get an alert like this:

The system extension "/System /Library/Extensions/Soundflower.kext' was installed improperly and cannot be used.  Please try reinstalling it, or contact the product's vendor for an update.


SoundFlower_Failed.jpg

 

Please ignore this message and restart your computer to see if all sound is working well on your computer.


If the sound is not working normally on your computer, please try these suggestions:

  • Check the System Preferences/Sound/Output, and try muting and then un-muting the sound to see if there is any difference.
  • You might want to try manually removing the soundflower extension in the System folder, then try re-installing Splashtop Streamer for Mac (v1.6.0.0) to see if there is any difference.
  • If your computer is able to output sound, but your iPad can't output sound when connected via Splashtop Remote Desktop, please also check this topic for more info:  [ http://support-remote.splashtop.com/entries/20392023-why-there-s-no-sound-streamed-to-my-tablet-phone ]

 

And finally, if none of the above suggestions solves your Soundflower-related audio problems, then please enter a Comment here and let us know the specifics of your case.

 

Have more questions? Submit a request

4 Comments

  • 0
    Avatar
    Bob Roginski

    I received this message upon installing.  After rebooting, I don't have any issues with sound on my Mac, but the client on my TouchPad cannot connect.

     

    Sounds like several others have the same issue . . .

  • 0
    Avatar
    Herr Stefan

    Same Problem, same message. The touchpad client w'ont connect to my mac. Please solve this....

  • 0
    Avatar
    Susan McFadden

    Same problem - no sound problems but will not connect

  • 0
    Avatar
    Susan McFadden

    also deleted the soundflower ext in system and uninstalled then reinstalled and got same result.

Please sign in to leave a comment.