When I tried to run an application in full-screen mode, a message appeared which said "Splashtop Remote currently does not support applications that require direct screen access. Please reconfigure the application to run in windowed mode." Why?

en10092204

When applications that support 3D rendering are running in full-screen mode, such as Windows Media Center, their graphics engines are drawing directly to the computer's screen, as opposed to within a window on the screen ("windowed mode"). When an application is drawing directly to a full screen without copying the picture frame through the screen-rendering APIs of Microsoft® Windows®, Splashtop currently cannot capture the desktop screen. This situation frequently occurs with games that are running in full-screen mode on the remote computer. Configure the application to run in windowed mode, then try again.

Have more questions? Submit a request

34 Comments

  • 0
    Avatar
    Kevin
    There is an easy way to view Windows Media Centre via Splashtop 2. Download a free program for your PC or Mac called The Maximizer. (It's a program usually used to help resize WMC on dual monitors but works great to view WMC on a mobile device via Splashtop 2); Connect to your computer via Splashtop. Open WMC via The Maximizer tray icon. It will now open in a small window instead of full screen. You can then resize WMC by dragging the corner of the screen to fill your mobile device. The good thing is that when you close WMC and then reopen it via The Maximizer it opens at the previous size so you don't need to resize it again. I found that if you have trouble dragging to resize, select the option in WMC settings to have WMC always on top while you resize. I have tested this using the Windows 7 Beta 1.5 and can view WMC on my ipad perfectly. For me this fixes an otherwise really annoying problem and now makes this app one of the best apps I have used, hope it helps others. I don't take credit for this idea, I found it after a few hours of searching for a fix and thought a few people here might also find it useful. I actually am very surprised Splashtop haven't been able to fix this problem when there is a simple solution to fix it. Maybe they should add a tutorial for it on their website until a permanent fix is developed??
  • 0
    Avatar
    Kevin
    Here's the link for The Maxifier http://www.mods.com.au/Maxifier/
  • 0
    Avatar
    TheLetterT

    If you are accessing remotely how do you configure to run in windowed mode when the app won't start to begin with ?

  • 0
    Avatar
    Sorenmy Valdez

    Splashtop GamePad THD

    Under Description

    (Notice#.This version is only compatible with NVIDIA’s Tegra 3 equipped tablets (Ice Cream Sandwich). To play games in FULL screen mode, you need a computer with NVIDIA GeForce graphics card or else the game can only be played in windowed view. Please visit http://bit.ly/ymiiFg for more details.

    Unfortunately this issue is happening and I'm very mad because I paid for the full version before and I paid for the Splashtop GamePad THD version too, Now personal is fully free to everybody and after the new upgrade for the streamer I can't do nothing about this issue. 

Please sign in to leave a comment.