This topic applies to:
Here are some suggestions you can try to resolve this:
- If the computer you are connecting to is a Windows 7, try enabling the Use Windows XP style DPI scaling checkbox shown below (Control Panel > Display > Set custom text size DPI).
- Splashtop Remote supports your computer's native display resolution. Follow this guide: How can I change the screen resolution? and set the Resolution to "Use the remote computer's native setting".
NOTE: If the computer's native resolution is high, then the text fonts may be hard to read. If this is the case, try to change the font size to 100% or larger, to aid reading on your tablet/phone.
- If you chose to use a display resolution that is optimized on your tablet/phone (usually 1024 x 768), please refer to the same guide as on Step 2 ( How can I change the screen resolution? ).
NOTE: With this setting, your computer resolution will be scaled down during a remote-connected session, and will automatically be restored to the original resolution when disconnected.
- If you are still having problems, you may want to delete the computer profile saved on the tablet/phone and reconnect with a newly-created profile. To remove a computer that you no longer use, please refer to the guide: How do I delete a computer that I no longer use?