I noticed a "Help Improve Software" option in your product. What happens if I agree to do this?

You can rest assured that if you check the  "I want to help improve the product by allowing Splashtop to collect anonymous usage data" checkbox, no information personally identifying you will be collected.  If you agree to this option, we will collect the following information anonymously:

  • Information on technical problems you encounter, so we can proactively address these issues.
  • How often and for how long you use the product and its various features, so we know how we could enhance your experience.


This information would always be used in the aggregate form only, such as when analyzing data for trends, statistics, or research and development.  The end result is that we can keep improving our product based on this information.

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