Welcome to Splashtop® Remote Support!

See your computer desktop like you've never seen before...

Enjoy all that your computer has to offer – remotely from your tablet or smartphone devices. With SplashtopR Remote products, you can fully access and control your PC in any way imaginable.

Recent hot topics:
[Connection issue] I am unable to connect. What should I try first?
[Android client] Known issues and Limitations on Android devices
[Firewall] Firewall settings on different anti-virus/security software


Help yourself
Talk to other Splashtop Remote users, talk to our Support team, if you need help or guidance.

 

Splashtop Remote - Support

Splashtop Support Feb 21 Splashtop Remote Official / Announcements

We have released Splashtop Remote Desktop for B&N NOOK version 1.8.  Please upgrade to enjoy!

 

What's new:

  • Supports more resolutions
    - 1024 x 600, 1280 x 720, and the remote computer's native resolution.
     
  • New trackpad mode and virtual mouse wheel
    - Use a 2-finger tap to toggle between trackpad mode and the conventional gesture mode.
    - With the new trackpad mode and virtual mouse wheel, it brings you even more accurate to operate and content scroll.
     
  • Wake-on-LAN
    - You need to remote awake your pc before connecting, please try the Wake-on-LAN feature out.
    - For limitations of WoL, please see the note below (*).
     
  • Share to friends by clicking "Share" from the menu in the computer list screen.

 

(*)  The instructions related to the setting of “WOL” can be referred to in this article: [ http://support-remote.splashtop.com/entries/514305-how-do-i-connect-to-my-computer-if-it-is-in-sleep-or-hibernate-mode-wake-on-lan ]

 

The Splashtop Support Team

Splashtop Support Feb 20 Splashtop Remote Official / Announcements

What's New in Splashtop Streamer for Mac

  • Supports connection without being logged in.*

 

* You need to install the virtual driver in Advanced Settings to enable this function.

 

http://www.splashtop.com/streamer/download

Splashtop Support Feb 19 Splashtop Remote Official / Announcements

What's New in Version 1.7.5.4

  • Added new Trackpad Mode in addition to existing Direct Touch Mode for more precise mouse control.
  • Automatically store a profile for each successfully connected computer for faster connection.
  • Added option to remember security code at connection prompt instead of having to go to the Computer Settings.
  • UI improvements.

 

NOTIFICATION: To enjoy these latest features and improvements, please make sure you’re using the latest version of the PC (v1.7.5.4) or Mac OSX 10.6+ (Snow Leopard or Lion) (v1.7.0.4) Splashtop Streamer. (free download from www.splashtop.com/streamer)

Splashtop Support Feb 14 Splashtop Remote Official / Announcements

What's New in Splashtop Streamer for Windows 

  • Various bug fixes and optimizations.

Splashtop Support March 17, 2011 Splashtop Remote Official / Announcements