This topic applies to:
First, you must have Splashtop Streamer installed on a computer running the Windows XP system.
The Setting tab in the Splashtop Streamer box will appear similar to the above illustration. By default, the When a remote client connects, redirect all sound to the client, and mute this computer checkbox is not checked.
Click the Advanced Settings button to open another dialog box, as shown below. The "PCI-Aux Volume" or "Stereo Mix" audio device is already selected for you. If not, please manually ensure that the checkbox is un-checked and that "Stereo Mix" is selected.
- Unlike Vista & Windows 7, there is no standardized audio API in Windows XP. We are constantly surveying and exploring for work-arounds and a better solution. Please check back at our website frequently for updates/announcements.
- On Windows XP systems, in most cases, the When a remote client connects, redirect all sound to the client, and mute this computer checkbox needs to be UN-checked in order to enable sound to work on the tablet/phone. So if the computer is muted (that is, the setting above is CHECKED), then the tablet/phone will not be able to play back any sound.
However, this checkbox can still be checked in the event that the audio codec drivers do provide the capability to record audio output while muted.
- The items available in the drop-down list will depend on your language setting and your audio driver. If "Stereo Mix" is not available, please try options which would be similar.
- Updating your audio driver might help. If you are using a Dell computer with Sigmatel audio chip, please check the Dell support site for a driver update, http://search.dell.com/results.aspx?s=gen&c=us&l=en&cs=...
- If you are using the Realtek HD audio driver for XP, this driver will automatically Mute the audio when Splashtop Streamer is connected! Therefore, in order to get sound on your tablet, please make sure the following settings are correctly used:
1. Verify that Realtek HD Audio Input-Stereo Mix is the selected audio device on the Splashtop Streamer, as shown in the Streamer's Advanced Settings box below; and
2. Confirm that the Wave channel has been un-muted when connected, as shown below.
- For another trick to make sound work on XP, see the first tip in the Comments section below.