Yes, both the 32-bit and 64-bit versions of Windows 7 are supported. Before attempting to install the Splashtop Remote Streamer application on a computer running Windows 7 64-bit, we recommend that you do the following. In addition, if you already tried to install, and the installation process seemed to stall on your Win 7 64-bit computer, please un-install it before trying the following:
- Before attempting to install, disable UAC (User Account Control) in Windows 7. If you need information on how to do this, you can refer to the Microsoft Genuine Knowledge Base article at: http://support.microsoft.com/kb/975787.
- Also make sure your Windows 7 user account is in the Administrator group before you start the installation.